We work dynamically to respond to changing landscapes and project needs.
We support projects of all sizes at various stages of their development, contributing to outcomes which safeguard the dignity and rights of communities and protect the local environment.
Expertise to anticipate and respond to the emotional landscape that emerges around major projects.
We provide social impact assessments that meet regulatory requirements, develop bespoke mitigation approaches that consider impacts and opportunities, and undertake the tough stakeholder engagements and negotiations necessary to enable infrastructure construction and operations.
By drawing on impact assessment, communication, community, and stakeholder expertise, and specialising in infrastructure planning and delivery, we sync with project teams to ensure social risk is effectively managed, regulatory approvals are secured and social licence is continuously maintained.
Our Experience.
We have experience across many different sectors, from working in Australia, the Pacific, Europe, Asia, Africa and North America. For any project we combine global expertise with local knowledge and perspective to achieve shared value.
Renewable and traditional energies
Transport
Roads, marine and aviation infrastructure
Water, hygiene and sanitation
Health infrastructure
Schools and secondary education
International development
Social protection
Social safeguards
The Blue Economy
Livelihoods and cooperative development
Community & Stakeholder Engagement
We have proven experience in designing and delivering robust programs of engagement that include stakeholder mapping, pop-up engagements in local communities, facilitation of forums and workshops, management of Community Reference Groups, production of virtual engagement spaces and virtual reality, as well as consultation analysis and reporting.
Communication
We support major project delivery with content that is well crafted, fit for purpose and pitched with the right tone for the right impact. We develop strategies informed by research and tailor communication collateral to deliver clear messaging to the target audiences, using a range of tactics, methods and channels. We complement briefings and words with effective, high-quality graphics, images and video that help present the complexity in a simple way, create cut-through and generate informed engagement.
Impacted Landowner Negotiations
We understand that complex infrastructure can have transformational impacts on local communities, and we are experienced in assessing those impacts and negotiating fair and just compensation or mitigation measures. We have proven experience applying the Just Terms Compensation Act, as well as designing bespoke compensation frameworks, and we pride ourselves on our ability to respectfully manage human impacts associated with this work.
Social & Environmental Assessments
We provide Social and Economic Impact Assessments that underpin Environmental Impact Statements for major projects. We apply these robust frameworks to develop social and environmental safeguard advice for proposed developments. We identify and assess potential impacts and opportunities in a best-practice method that enables appropriate management or mitigation measures. We support this process through stakeholder identification, consultation and targeted social impact assessment/mitigation and management.
Project Planning & Approvals
We understand that community engagement is essential to a project’s planning and approval phase and have successfully designed and implemented statutory consultation activities to attain project acceptance. We have proven experience developing consultation reports for submission to relevant planning authorities including environmental, social and specialist components such as biodiversity and offsets.
Strategic Advice
We are experienced in crisis communications and provide strategic advice to project teams, boards, ministerial offices, and community & stakeholders in response to a range of contentious issues, including loss of social licence, community outrage, project design and safety and environmental concerns. We believe robust, sustainable practices underpin social licence and reduce project risks.
Research & Analysis
We perform research, analysis and assessments to determine a project’s feasibility and underpin informed decision making. We believe robust baseline data is fundamental and contributes to successful planning and design, policy development and industry benchmarking. We can provide support in areas such as post-disaster needs assessment, community and cultural context, environmental studies and economic evaluation.
Monitoring & Evaluation
We offer monitoring and evaluation throughout the project lifecycle, helping to support evidence-based management decisions and uphold accountability. By analysing the health of a project in real-time, we can assess likely project success, as well as identify and implement organic responses and mitigation strategies to improve project outcomes.
International Development
We identify and assess opportunities for synergistic partnerships, working with clients, partners and the local community to create shared value within the development and infrastructure space. We aim to foster stronger social connections and environmental understanding to boost project acceptance, support planetary health and achieve sustainable and meaningful outcomes within the communities we work.